Official business details
Business / merchant name: COLOR IDEAS
Business address: Chinatown Mall, Gatuslao St., Bacolod City, Negros Occidental, 6100, Philippines
Country: Philippines
Customer service and billing
Email: billing@colorideas.com
Phone: 09190030377
We aim to acknowledge enquiries within two business days, excluding Philippine public holidays. Complex service or payment investigations may require additional time.
What to include in your request
Include your account email, business name, the affected service, and a brief description of the issue. For a payment concern, include the transaction or invoice reference, date, and amount if available.
Never send full card numbers, CVV, passwords, or OTP codes. We may ask for reasonable account verification before changing a subscription or disclosing private records.
Legal disclosure and service availability
This website and the BusinessOS Portal are operated by COLOR IDEAS. Software availability and pricing are confirmed before purchase. Products labelled in development or coming soon are not generally available; expressing interest is not a purchase.
Saved-card and recurring-payment features require an enabled payment connection and explicit customer authorization. Their description in our policies does not mean those features are currently active. Standalone product websites may have separate account and service policies.